Our new website

We are so close to launching our new website and we can’t contain our excitement! In the blog post we want to share with you some of the new features we will be rolling out.

Forget Passwords

Passwords are so yesterday. Most of us register once and make a booking which stays quite consistent until a change needs to be made. And by then a lot of us forget our passwords. So we changed it to a simple system where we send you a One-Time Password to your mobile whenever you need to login. Super simple and stress free.

login

Manage Bookings

When something comes up and you need to change a cleaning session, you can now do it immediately without contacting us.

bookings

No More PayPal

While PayPal was great when we first started, it was a pain especially for those without PayPal accounts. We’ve heard you and so we’ve invested in a system that takes credit cards directly. No PayPal account needed.

credit card

A New Wallet

In order to facilitate easier payments, especially when changes or multiple bookings are made, we’ve implemented a Wallet system where we store credit you have paid for and deduct when needed. This minimizes the amount of transactions you need to approve and we only charge you again when your Wallet has insufficient funds for the upcoming job.

wallet

Full Payment Records

You can now view all transactions in crystal clear detail. Both transactions from your credit card (to fill the wallet) as well as the transactions from the jobs done that draw from the wallet. Everything is as clear as day.

billings

Urgent Cleaning

We now have a new urgent cleaning option. Regular and one-time cleaning needs 5 days lead time for us to find a cleaner, but if you need someone urgently we’ll offer the cleaner more incentive to take on the job within 2 days.

Pricing

New Prices

We’ve adjusted our prices slightly to match the market rate as well as pay the cleaners more for their good work. It’s important to us that we get responsible and experienced cleaners and we’re more than happy to support them with better pay.

5 thoughts on “Our new website”

  1. I’m a little confused as currently my PayPal account is being charged in advance for 2 x 4 hrs fortnightly sessions. I wish to keep the cleaning arrangements, so what do I need to do?

    1. Hi Sharon,

      We’ll be sending you instructions to make payment via our new website. All your cleaning arrangements will automatically be migrated over and we’ll only require you to enter your credit card for payment. After 15th October, we’ll then terminate your Paypal payment profile.

    1. Hi Ms Lee,

      Your credit card information is stored with Braintree and we do not have visibility of your credit card number. Braintree is currently being used by services like Uber and Airbnb. Please let us know if you have further questions.

      Cheers,
      Wayne

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